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Privacy Policy

Your privacy matters to us at Fin-legend

Information We Collect

At Fin-legend, we collect information that helps us provide better programming education services. When you create an account, we gather basic details like your name, email address, and educational background. This helps us personalize your learning experience and track your progress through our programming courses.

We also collect technical information about how you use our platform. This includes which courses you access, how long you spend on different modules, quiz scores, and coding exercise completions. Your IP address, browser type, and device information are logged automatically to help us maintain platform security and optimize performance.

Learning Analytics: We track your coding practice sessions, problem-solving patterns, and skill development metrics to provide personalized recommendations and identify areas where you might need additional support.

If you contact our support team or participate in community forums, we store those communications to help resolve issues and improve our services. Payment information is processed through secure third-party providers, and we only retain transaction records necessary for account management.

How We Use Your Information

Your personal information serves several important purposes in delivering our programming education platform. We use account details to authenticate your access, track course progress, and provide certificates upon completion. Your learning data helps us recommend relevant programming languages and difficulty levels that match your current skills.

  • Personalizing your dashboard and course recommendations
  • Sending progress updates and achievement notifications
  • Providing technical support and troubleshooting assistance
  • Improving our curriculum based on student performance data
  • Maintaining platform security and preventing unauthorized access
  • Processing payments and managing subscription services

We analyze aggregated usage patterns to understand which programming concepts students find most challenging. This helps us refine our teaching materials and develop better explanations for complex topics like algorithms, data structures, and software architecture principles.

Marketing communications are sent only to users who have opted in, and you can unsubscribe at any time. We might send course announcements, new feature updates, or educational content related to programming trends and industry developments.

Data Sharing and Third Parties

We maintain strict control over your personal information and never sell your data to third parties. However, we do work with trusted service providers who help us operate our platform effectively. These partnerships are governed by comprehensive data protection agreements.

Our hosting providers store your account information and learning progress on secure servers. Payment processors handle transaction data when you purchase courses or upgrade your subscription. Email service providers help us send course notifications and support communications.

Educational Partnerships: We may share anonymized learning statistics with educational institutions or research organizations to contribute to programming education research, but this never includes personally identifiable information.

In rare circumstances, we might need to disclose information to comply with legal requirements, protect our rights, or ensure platform security. This could include responding to court orders, investigating potential fraud, or cooperating with law enforcement when required by applicable laws.

If Fin-legend undergoes a merger, acquisition, or asset sale, your information would be transferred to the new entity, but the same privacy protections would continue to apply. We would notify all users before any such transfer occurs.

Your Rights and Choices

You have significant control over your personal information and how we use it. These rights ensure you can manage your privacy preferences and maintain control over your learning data throughout your time with Fin-legend.

Access and Portability: You can request a complete copy of all personal information we have about you, including your learning progress, quiz results, and account activity. This data is provided in a standard format that you can use with other services if desired.

Correction and Updates: If any of your information is incorrect or outdated, you can update it directly through your account settings or contact our support team. We aim to keep all data accurate and current to provide the best possible learning experience.

  • Delete your account and all associated learning data
  • Opt out of marketing emails while keeping your account active
  • Restrict processing of certain types of personal information
  • Object to automated decision-making in course recommendations
  • Request temporary suspension of data processing

Data Deletion: When you delete your account, we remove all personally identifiable information within 30 days. Some anonymized usage statistics might be retained for platform improvement purposes, but these cannot be linked back to your identity.

To exercise any of these rights, simply contact our privacy team using the information provided below. We respond to all requests within 30 days and provide clear explanations of what actions we've taken on your behalf.

Data Security and Protection

Protecting your information is fundamental to everything we do at Fin-legend. We implement multiple layers of security to safeguard your personal data, learning progress, and account information from unauthorized access or breaches.

All data transmission between your device and our servers uses industry-standard TLS encryption. Your passwords are hashed using advanced cryptographic methods, and we never store them in readable format. Two-factor authentication is available for additional account security.

Infrastructure Security: Our servers are hosted in secure data centers with 24/7 monitoring, biometric access controls, and redundant backup systems. Regular security audits ensure our systems meet current industry standards.

We maintain detailed access logs and use automated monitoring to detect suspicious activity. Our development team follows secure coding practices, and all platform updates undergo thorough security testing before deployment.

In the unlikely event of a security incident, we have comprehensive response procedures in place. We would notify affected users within 72 hours and provide clear information about what data was involved and what steps we're taking to prevent future incidents.

Regular employee training ensures our team understands current privacy regulations and security best practices. Access to personal information is strictly limited to staff members who need it to perform their job functions.

International Data Transfers

As a UK-based platform, Fin-legend operates primarily within the United Kingdom, but our services are accessible to students worldwide. This means your personal information might be transferred to and stored in countries outside your home jurisdiction.

We ensure that any international data transfers comply with applicable privacy laws, including GDPR requirements for EU residents. Our cloud hosting providers maintain data centers in multiple regions, and we implement appropriate safeguards for cross-border data transfers.

When working with international service providers, we use standard contractual clauses and adequacy decisions to ensure your information receives the same level of protection regardless of where it's processed. These agreements include specific requirements for data handling, security measures, and breach notification procedures.

Students from countries with specific data localization requirements can contact us to discuss options for keeping their information within preferred geographic boundaries, subject to technical limitations and service availability.

Children's Privacy

Fin-legend welcomes young learners who are interested in programming, but we take special care to protect children's privacy. Our platform is designed to be safe for users under 18, with additional safeguards for younger students.

For users under 13, we require parental consent before creating an account. Parents can review their child's learning progress, manage privacy settings, and request deletion of any information at any time. We collect only the minimum information necessary to provide educational services.

We never use children's information for marketing purposes or share it with third parties for commercial reasons. Educational progress tracking focuses on learning outcomes rather than personal characteristics, and we avoid collecting sensitive information from young users.

Parents and guardians can contact us at any time to review, modify, or delete their child's account information. We provide clear controls for managing what information is visible to other users in community features or collaborative programming projects.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Different types of data have different retention periods based on their purpose and legal requirements.

Account information and learning progress are kept active while you maintain your subscription. After account deletion, most personal data is removed within 30 days, though some information might be retained longer for legal compliance or legitimate business purposes.

  • Course completion certificates: Retained indefinitely for verification purposes
  • Payment records: Kept for 7 years to comply with financial regulations
  • Support communications: Deleted after 3 years unless ongoing issues require longer retention
  • Marketing preferences: Removed immediately upon unsubscribing
  • Security logs: Maintained for 1 year to support incident investigation

Anonymized usage statistics that cannot be linked to individual users might be retained longer to help us improve our educational content and platform features. These aggregated insights help us understand learning patterns and develop better programming curricula.

If you have specific questions about retention periods for particular types of information, our privacy team can provide detailed explanations and help you understand how long different data categories are stored.

Privacy Questions and Contact Information

If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help. Our privacy team is committed to providing clear answers and prompt assistance with any data protection concerns.

Fin-legend Privacy Team
Campus, 218 Priestley Hall
Leeds Beckett University, Headingley
Leeds LS6 3QS, United Kingdom

Phone: +447545146261
Email: info@fin-legend.com

We respond to all privacy inquiries within 5 business days and aim to resolve most requests within 30 days as required by applicable privacy laws.

This privacy policy was last updated on December 2024. We review and update our privacy practices regularly to ensure they remain current with legal requirements and industry best practices.